Applications / Sales
Dynamics 365 Sales

An agentic CRM that helps sellers close, not just log activity.

Opportunity scoring, AI-drafted emails, meeting prep, and pipeline forecasting — built to cut the admin work that keeps sellers out of actual selling.

What a seller sees

An opportunity record, annotated

Acme Manufacturing — ERP Renewal

Opportunity
Estimated value$186,000
Close probability72%
StageProposal
Next best actionSend updated proposal
Last activity2 days ago
Opportunity scoring

AI-based scoring surfaces which deals to prioritize this week.

Copilot summary

Auto-generated summary of account status, news, and past meetings.

Next best action

Recommended actions appear directly in the flow of work.

Forecasting

Revenue and team performance tracked against goals in real time.

Core capabilities

What Dynamics 365 Sales covers

Lead research & qualification

Autonomous research on incoming leads, saving manual qualification time.

Email & call assistance

Copilot-generated email drafts and call summaries with suggested next steps.

Configurable process

Fields, dashboards, and sales stages configured to match your methodology.

Where TSI fits in

Sales is often implemented alongside Customer Service and Field Service as a connected front-office suite, or integrated with Project Operations for project-based sales.

Talk to an Expert

Want your sales team spending more time selling?

Let's talk about what a Sales rollout would look like for your process.